Telesales Manager

Job Description:

Job Description_Telesales Manager

We are looking for experienced and self-driven Telesales Manager to join our Sales team! As a Telesales Manager, you will be responsible to manage and develop the telesales team to achieve their full potential on a daily basis.
As a Telesales Manager, we are expecting you to be an outstanding communicator and listener with the professional, but friendly approach.

Duties and responsibilities:

• Manage, motivate, and develop a team of telesales representatives
• Accomplish targeted sales goals and achieve relevant KPI;s.
• Evaluate and improve existing processes.
• Hire, train and onboard the telesales representatives
• Ensure correct usage and adoption of the CRM tools.
• Communicate with customers to understand their requirements and need
• Address any questions or issues customers may have
• Offer solutions based on clients needs and capabilities
• Direct prospects and leads to the sales team
• Keep an updated customer database
• Always strive towards meeting sales quota
• Track and document calls and sales
• Update client records
• Prepare and present achievements

Requirements and qualifications:

• Minimum 2 years of experience as Telesales Manager or similar role
• Hand on experience with sales tools such as CRM software and VOIP / telephone systems
• Ability and willingness to learn about products and services specifications and benefits
• Patient and friendly personality
• Excellent interpersonal and problem-solving skills.
• The ability to handle rejection and stress in soliciting customers.
• Team player
• Good time-management skills
• Great interpersonal, communication, presentation and negotiation skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Proven experience in calling and selling to US businesses is a MUST
• A minimum of bachelors’ degree (MBA in marketing/sales preferrable)
• A diploma in digital marketing will be an added bonus
• Candidates with technical education and understanding of web technologies will have an edge

Experience: 3-6 years

City: New Delhi

State: Delhi

PostalCode: 110002

Notice Period: 30 Days

Recruiter: Mamta Torani

Created Date: 18-09-2019

Desired Skills:

Job Description_Telesales Manager

We are looking for experienced and self-driven Telesales Manager to join our Sales team! As a Telesales Manager, you will be responsible to manage and develop the telesales team to achieve their full potential on a daily basis.
As a Telesales Manager, we are expecting you to be an outstanding communicator and listener with the professional, but friendly approach.

Responsibilities:

Job Description_Telesales Manager

We are looking for experienced and self-driven Telesales Manager to join our Sales team! As a Telesales Manager, you will be responsible to manage and develop the telesales team to achieve their full potential on a daily basis.
As a Telesales Manager, we are expecting you to be an outstanding communicator and listener with the professional, but friendly approach.

Duties and responsibilities:

• Manage, motivate, and develop a team of telesales representatives
• Accomplish targeted sales goals and achieve relevant KPI;s.
• Evaluate and improve existing processes.
• Hire, train and onboard the telesales representatives
• Ensure correct usage and adoption of the CRM tools.
• Communicate with customers to understand their requirements and need
• Address any questions or issues customers may have
• Offer solutions based on clients needs and capabilities
• Direct prospects and leads to the sales team
• Keep an updated customer database
• Always strive towards meeting sales quota
• Track and document calls and sales
• Update client records
• Prepare and present achievements

Experience Requirements:Experience: 3-6 years Requirements and qualifications: Minimum 2 years of experience as Telesales Manager or similar role Hand on experience with sales tools such as CRM software and VOIP / telephone systems Ability and willingness to learn about products and services specifications and benefits Patient and friendly personality Excellent interpersonal and problem-solving skills. The ability to handle rejection and stress in soliciting customers. Team player Good time-management skills Great interpersonal, communication, presentation and negotiation skills Outstanding negotiation skills with the ability to resolve issues and address complaints Proven experience in calling and selling to US businesses is a MUST A minimum of bachelors’ degree (MBA in marketing/sales preferrable) A diploma in digital marketing will be an added bonus Candidates with technical education and understanding of web technologies will have an edge