DUTIES: Provide quality maintenance and repair of Xerox, Canon, Konica Minolta MFPs and printers in a specific territory of assigned machines to ensure equipment reliability. Troubleshoot printing / scanning failures at the machine level. Maintain customer satisfaction and achievement of company requirements in call production, response time and parts management. Properly maintain and inventory all parts and support equipment. JOB REQUIREMENTS: CompTIA Network+ certification Experience with service and maintenance of copiers, multifunctional printers and fax machines. Clean background check Outstanding troubleshooting and Customer Relations skills Ability to work independently while producing an exceptional quality of work.
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