Associate Director Operations

Role Description   The Associate Director of Operations will lead all activities toward achieving business goals of the organization and report to the the leadership team. S/He will be responsible to drive operational excellence and high output. The candidate will also assess team member performance using metrics and data, motivate and lead team to achieve their full potential, and maintain a solid talent pipeline. If driving a huge machinery of 6000+ students, 700+ mentors, 200+ lecturers with a six sigma proficiency seems like an achievable task, this role is for you! RESPONSIBILITIES Plan, monitor, and analyse key metrics for the day-to-day performance of the operations team to ensure efficient and timely completion of tasks Creating processes & mechanisms for all business objectives Collaborate with product team to develop scalable features & reduce manual efforts Hire exceptional talent, nurture teams and create a culture of result driven action oriented work KEY SKILLS 3+ years of relevant experience Bachelor’s/Master's Degree Tier 1 colleges would be preferable Experience of building and leading teams Superior knowledge of multiple operational functions and principles, including process design, customer success, data analysis, product design and employee management Candidates with strong experience with top-tier Start-up firms preferred. Experience in Ed-tech industry preferred. Intellectual agility and an entrepreneurial mindset with demonstrable drive, initiative, energy and a sense of urgency in acquiring and serving customers. Proven analytical and decision-making abilities Our Way Of Working An opportunity to work on something that really matters. A fast-paced environment to learn and grow.  High transparency in decision making. High autonomy; freedom to take risks, to experiment, and to fail. Market Competitive salary Candidates we are looking for  Education - If candidate only Bachelors (Tier 1 ) IIT Bombay IIT Delhi IIT Madras IIT Roorkee IIT Kharagpur IIT Kanpur BITS PILANI   3 year of Work Experience after Bachelors Candidates with masters degree IIM Ahmedabad, IIM Bangalore, IIM Calcutta, ISB, XLRI