Branch Manager

Job Description:

Responsibilities and Duties

Maintaining branch reporting time
 Monitoring the reporting time of the delivery executives
and receptionist
 Assigning Delivery routes to the delivery staff and
ensuring all shipments our Delivered and Picked up on
time

 Providing Small parcels and documents received in branch
as per SLA from the operations HUB
 Ensures the branch receptionist performs their roles and
responsibilities daily
 Weekly inspection of delivery routes to ensure delivery
the team conducts its activities as per SLA
 Cross-check holding shipments and validate the updations
 Cross-check return consignments and validate the
updations
 Customer relationship management with all existing
clients on a weekly basis
 Ensuring credit collections as per SLA and escalation to
the Credit collection department regarding any pending
payments from the customers
 Ensuring customer satisfaction and resolving any
complaints
 Assigning Pick up a schedule and providing the same is done
on a daily basis
 Collection of customer database on a weekly basis and
could you send it to the sales department?
 Approaching potential leads, attending appointments,
pitching all the services and conversion to achieve branch
turnover target
 Ensuring the branch staff are in professional attire
 Ensuring all outgoing shipments are sorted and sent on
time to the Operations sector-wise (Ex: BLR, MAA, BOM)
 Maintaining Accounting copies as per destination and
weight
 Audit report to be maintained
 Cross-check Cash collection statements
 Coordination regarding vehicle reporting and departure
time
 Ensuring smooth branch administration
 Daily upkeep of company assets

City: Bengaluru

State: Karnataka

PostalCode: 560076

Recruiter: Deepa Rani - +91 - 7702808798

Created Date: 09-08-2022

Experience Requirements:Strong communication & interpersonal skills (Fluent inEnglish, Kannada, and Hindi) Work experience in related Industries preferred Two-wheeler a must for commute