Customer Support Executive - Cargo and Logistics

Job Description:

LOCATION: - AHMEDABAD

JOB DESCRIPTION:-

1. Coordinating with internal logistics and sales team.
2. Handle incoming sales queries of Air and Ocean through emails & call.
3. Coordination and follow-up with team with escalating and resolving areas.
4. Maintain and update database of new & existing clients.
5. Having negotiations with vendors regarding prices.
6. Liaison with the respective product on all the pricing enquiries
7. Prepare Quotation and share with customer
8. Updating Sales Lead and Sales Tracker Sheet.
9. Respond to customer inquiries and refer clients to the appropriate channels.
10. Arranging appointments on behalf of sales team for customer visit.
11. Look after pricing offer rates to customer.

City: Ahmedabad

State: Gujarat

PostalCode: 380001

Recruiter: Prashanth +91-7904589587

Created Date: 25-08-2022

Responsibilities:

LOCATION: - AHMEDABAD

JOB DESCRIPTION:-

1. Coordinating with internal logistics and sales team.
2. Handle incoming sales queries of Air and Ocean through emails & call.
3. Coordination and follow-up with team with escalating and resolving areas.
4. Maintain and update database of new & existing clients.
5. Having negotiations with vendors regarding prices.
6. Liaison with the respective product on all the pricing enquiries
7. Prepare Quotation and share with customer
8. Updating Sales Lead and Sales Tracker Sheet.
9. Respond to customer inquiries and refer clients to the appropriate channels.
10. Arranging appointments on behalf of sales team for customer visit.
11. Look after pricing offer rates to customer.

Experience Requirements:EXPERIENCE: - 2-4 YEARS.