Job Title: Telesales Consultant
We are offering an opportunity for a Telesales Consultant to build upon his/her experience to help us develop a new B2C venture, in a more collaborative, open and innovative environment.
We offer successful candidates positive career progression and the opportunity to arn a competitive salary.
Job Responsibilities:-
Make and receive phone calls to our prospective clients and convert them to buy
our online courses.
Build long lasting relationship and rapport with the clients
Follow up properly and update records
Maintain clients data and provide full after sales support
Handle grievances to preserve the company's reputation
Go the - Extra mile - to meet sales target and facilitate future sales
Keep records of calls and sales and note useful information
Actively manage the client database to ensure information is accurate and kept
up to date for direct mailing activities.
Any other duties as may be reasonably requested from time to time by your Line
Manager
Essential Skills:-
The ability to demonstrate the capability to hit and exceed targets
Excellent oral communication skills and superb listening skills
Professional phone manner with a consultative approach
Highly organized and self-motivated with the ability to prioritize tasks
Must be able to work accurately, under pressure, to meet strict deadlines
High level verbal and written communications skills
Ability to stay calm and on-task in high-stress situations
Ability to multitask and prioritize daily workload
Discretion with personal and confidential information
