Support Operations Administrator
Salary : As Per Industry Standards.
Job Views: 50
Understanding of IP subnetting, routing, switching and has knowledge of commonly used concepts, practices, and procedures with networking.
Experience in the deployment and maintenance of network equipment. Mainly Cisco routers, switches, access points, firewalls, and voice/video equipment
Test and evaluate wired and wireless network systems using management tools to eliminate problems and make improvements
Demonstrate analytical and long-term resolution-oriented problem-solving skills
Perform Root Cause Analysis (RCA) on issues
Create/modify technical and procedural documentation for various systems on a regular basis
Must be able to think creatively and have strong troubleshooting abilities
A positive customer service attitude
Provide level 1 and 2 support via a ticketing system, in-line with our service level agreements
The other areas of opportunity on the team consist of Linux Administration, AD/Exchange Administration, ERP & DB Administration, and Infrastructure for which we currently have resources to cross-train with
Recruiter: Moshin Mansuri
Created Date: 10-01-2020
Industry: IT Software
Salary Range: As Per Industry Standards.