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Support Operations Administrator

2-5 Years

Hyderabad

Salary : As Per Industry Standards.

Openings: 1

Posted: 10-01-2020

Job Views: 50

Job Details

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Job Description:

  • Understanding of IP subnetting, routing, switching and has knowledge of commonly used concepts, practices, and procedures with networking.

  • Experience in the deployment and maintenance of network equipment. Mainly Cisco routers, switches, access points, firewalls, and voice/video equipment

  • Test and evaluate wired and wireless network systems using management tools to eliminate problems and make improvements

  • Demonstrate analytical and long-term resolution-oriented problem-solving skills

  • Perform Root Cause Analysis (RCA) on issues

  • Create/modify technical and procedural documentation for various systems on a regular basis

  • Must be able to think creatively and have strong troubleshooting abilities

  • A positive customer service attitude

  • Provide level 1 and 2 support via a ticketing system, in-line with our service level agreements

  • The other areas of opportunity on the team consist of Linux Administration, AD/Exchange Administration, ERP & DB Administration, and Infrastructure for which we currently have resources to cross-train with

City: Hyderabad

State: Karnataka

PostalCode: 40

Recruiter: Martin Barczyk - +971 58 541 1036

Created Date: 10-01-2020

Industry: IT Software

Salary Range: As Per Industry Standards.

Openings: 1

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