Regional Manager

Job Description:

Job Requirements
 High energy professional preferably with the experience of dealing in overseas education
or an allied field. Desired total experience would be about 6‐8 years.
 Ability to collaborate with a diverse set of people.
 Ability to learn domain knowledge.
 Proven people management ability to manage field staff.
 Good communication skills.
 Meeting at least 5 partner associates daily.
 Eye for details and patience to monitor and manage operations.
 Minimum 2 years’ experience in the Overseas Education industry is a must.

City: Ho Chi Minh

State: Ho Chi Minh

PostalCode: 700071

Recruiter: Selvakumar S

Created Date: 28-02-2022

Desired Skills:

Regional Manager,branches/ franchisees/partner
associates, End to End Process, Overseas education industry

Responsibilities:

Role Details of Regional Manager: (Male Prefer)
Regional Manager would be a general management position for a particular country. Country Sales
Manager would be a key liaison point between all the field staff (branches/ franchisees/partner
associates) and Headquarters to ensure that all the student needs are served with consistent quality
befitting the reputation of KC Overseas. Following would be key responsibilities of the Country Sales
Manager:
1. Manage all the field offices (branches/franchisees/associate partners) for an end‐to‐end process of
student walk‐ins to conversions. The Country Sales Manager would have specific targets of student’s
conversion from a given region. The role incumbent would have to carry out the following activities to
set up the region:

 Thoroughly understand the business model and SOPs expected from the field office.
 Discuss with Head office and HR about how best to organize the region and detail out
what specific help would be needed from the Head Office (HO).
 Understand the expectations and problems of Business Units (Units that specialize in
specific countries) and field offices with each other and set up an operational framework
in consultation with HO.
 Building business relations on transparency and trust to ensure student conversions are
achieved.
2. Ensure process efficiency for the entire process of students walk‐ins to students conversion. This
would involve:
 Regular reviews of market assigned to track competition activities and work on course
corrections in coordination with BU teams
 Identify bottlenecks and ensure that quality of service and speed does not suffer.
 Ensure that student‐facing field staff is adequately trained on the relevant knowledge and
SOPs.
 Hiring the right quality people in the field wherever required.
3. Coordinate with Business Units in HO to ensure that field offices get adequate support Each Business
Unit in HO is responsible for a set of countries where they have specialized knowledge right from
universities, their admissions requirement to visa regulations. RM has to liaison with each of the
Business Units and their Subject Matter Experts (SMEs) to ensure that adequate knowledge is available
to the field offices to efficiently serve the students they are targeting.
4. Plan and execute the regional marketing activity in coordination with the Head of Marketing at HO:
This would involve helping the marketing office with ground‐level support at each region and also
helping marketing function plan better based on the region’s own particular needs.
Position Linkages: The position would closely work with the following:
 Business Units to ensure that they understand the needs of the Business Units and
business partners to ensure a great experience for target students.
 Planning and executing marketing activities in the assigned region.
 Coordination with HO for all backend processes including visas.
 Update Senior Leadership on regions performance and take strategic guidance.

Experience Requirements:6-8 Years, Minimum 2 years’ experience in the Overseas Education industry is a must.