Executive/Sr. Executive – Client Relationship

Company: Space Technology and Education Pvt. Ltd.

Position Title: Executive/Sr. Executive – Client Relationship

Level/Grade: Level – 3/4

Functional Area: Sales/Client Relationship

Location: PAN India

Reporting To: Regional Manager

Profile Summary:

The objective of the position is to drive revenue, growth, and expansion of our client base, aiming to build and develop strong and long-term relationships with key decision-makers in renowned educational institutions by promoting our products and services and closing sales prospects.

Key Roles and Responsibilities:

1. Client Acquisition:
   • Identify, target, and generate new potential B2B clients (Educational Institutions) to promote and sell our products and services.
2. Sales and Business Expansion:
   • Travel within the deputed city and, at times, outside the territory to drive sales and business expansion.
3. Product Demonstrations:
   • Demonstrate and present to school authorities, showcasing the benefits and features of our products and services.
4. Client Engagement:
   • Encourage clients to explore our range of products and services that complement their needs.
5. Relationship Building:
   • Develop and maintain strong rapport and build relationships with new and existing clients through regular communication and follow-ups.
6. Pipeline Management:
   • Identify developments in the assigned territory and create an effective pipeline for customers.
7. Negotiations and Deal Closure:
   • Negotiate contracts and secure deals while achieving sales targets.
8. Coordination and Follow-ups:
   • Coordinate effectively, review, and take continuous follow-ups for sales strategies, events, campaigns, and promotional activities.
9. Client Support:
   • Provide continuous and efficient client/customer support to address inquiries, resolve issues, and ensure customer satisfaction.
10. Event Tracking:
    • Keep track of all associations, meetings, conferences, and other promotional activities.
11. Documentation:
    • File all mandatory sales records as per the filling and documentation procedure.
12. Market Intelligence:
    • Identify product improvements or new products to remain updated on industry trends, market activities, and competitors.

Knowledge and Skills (Must have):

• Education: Any Graduation, Post Graduation (preferred in Sales and Marketing)
• Experience: Minimum of 1 year in Core Educational Field Sales (B2B)
• Industry Knowledge: Familiarity with Educational Institutions and their working cycle
• Communication: Proficient communication, presentation, and rapport-building skills
• Negotiation: Excellent negotiation and persuasive abilities
• Track Record: Proven success in B2B Sales or Account Management in the education industry (territory management)

Attitude and Perks:

• Adaptability: Adaptive to challenging environments and dynamic work conditions
• Travel Flexibility: Proactive, time, and travel flexible as per the school cycle (3-6 daily client visits or more)
• Teamwork: Individual contributor as well as a team player
• Incentives: Attractive performance-based incentives
• Reimbursements: Travel reimbursement for work purposes
• Networking: Opportunities to network across prominent and renowned schools in your territory

Stakeholders:

1. Internal: All departments (Marketing, Sales, Education, Operation, PR, and Outreach)
2. External: Our Clients (Schools, Ministries, Colleges and Space Agencies, Travel Agencies)