Sales and Client Servicing Associate

Job Description:

SALES:
 Serve as a brand ambassador, effusively promo!ng Physique 57 India's premier products and services
to prospec!ve clients.
 Engage proac!vely with poten!al clients, understanding their fitness aspira!ons, and recommending
tailored membership op!ons.
 Conduct comprehensive sales consulta!ons, providing detailed insights into our offerings, and
addressing client inquiries professionally.
 Maintain me!culous and up-to-date records of sales ac!vi!es, including leads, prospects, and
conversions.
 Consistently meet or exceed sales targets, ac!vely contribu!ng to the overall revenue growth of the
organiza!on.
 Con!nuously update product knowledge and stay informed about industry trends to deliver
unparalleled service to clients.

Educational Details: Graduation

City: Mumbai

State: Maharashtra

PostalCode: 400036

Recruiter: Aparna Gupta

Created Date: 07-09-2023

Desired Skills:

Availability to work a full-!me schedule of 5 days per week, including Saturdays & Sundays.
 Flexibility to accommodate a dynamic work schedule, including weekends, evenings, early mornings,
and on holidays.
 Minimum 2 years of demonstrated experience in sales and client servicing, preferably within the
fitness or hospitality industry.
 Proven track record of consistently mee!ng or exceeding ambi!ous sales targets.
 Excellent communica!on and interpersonal skills, enabling effec!ve client engagement and
rela!onship-building.

Responsibilities:

CLIENT SERVICING:
 Provide excep!onal customer service, ensuring an outstanding experience for all clients.
 Assist clients with inquiries, promptly resolve concerns, and offer expert guidance on class schedules,
membership details, and studio ameni!es.
 Cul!vate and nurture client rela!onships, fostering long-term loyalty through personalized
interac!ons and a&en!ve considera!on of individual needs.
 Ac!vely listen to client feedback, promptly address concerns, and provide valuable insights to the
management team for ongoing improvement.
 Maintain accurate client records and databases, demonstra!ng me!culous a&en!on to detail and
maintaining utmost confiden!ality.
 Collaborate seamlessly with other team members to ensure smooth opera!ons and consistently
deliver high-quality service.
 STUDIO OPERATIONS:
 Work closely with the studio team to maintain an invi!ng and impeccably organized environment for
clients.
 Assist in essen!al administra!ve tasks such as class check-ins, membership renewals, and seamless
processing of payments.
 Uphold Physique 57 India's stringent cleanliness standards, ensuring the studio maintains an
impeccable appearance at all !mes.
 Support the successful implementa!on of promo!onal ac!vi!es and events, fostering client
engagement and enhancing reten!on.

Experience Requirements:Excep!onal customer service orienta!on, demonstra!ng a genuine passion for surpassing client expecta!ons.  Keen a&en!on to detail, along with excep!onal organiza!onal and mul!tasking abili!es.  Ability to thrive in a fast-paced, dynamic environment, adept at adap!ng to changing priori!es.  Proficiency in u!lizing computer systems, databases, and customer rela!onship management (CRM) so ware.  Flexible availability to accommodate evening shi s, weekends, and holidays as required by business needs.  Strong affinity for fitness, coupled with a solid understanding of the fitness industry, will be viewed favourably.  Ac!vely contribute to companies’ topline revenue through achieving predetermined sales targets.