Customer Technology Advisor

Job Title: Customer Technology Advisor
Location: Makati, Philippines (Local candidates only)
Employment Type: Full-Time | Permanent
Industry: Information Technology & Services
Citizenship Requirement: Open to Philippine Citizens only

We are hiring a Customer Technology Advisor for our client – a global leader in IT infrastructure services. This is a unique opportunity for experienced IT professionals in the Philippines to join a dynamic, forward-thinking Go-To-Market team. You'll be at the forefront of shaping modern technology solutions for enterprise clients and making a tangible impact across industries.

In this strategic and customer-facing role, you will act as a trusted advisor and solution architect, helping clients navigate complex IT challenges through innovative, value-driven application services. If you are passionate about technology and thrive in consultative, solution-driven environments, this is the role for you.

• Drive client engagement initiatives in Application Modernization, Migration, Observability, and Support.

• Advise on Application Engineering strategies including Development, Testing, and Release Management.

• Provide expert insights and solutions across ERP, CRM, Mainframe, and Cloud platforms.

• Lead pre-sales and consultative selling efforts, ensuring alignment with best practices and client goals.

• Collaborate with internal stakeholders and external alliance partners to build joint go-to-market solutions.

• Conduct demos, proofs of concept, and technical presentations to highlight the value of proposed solutions.

• Identify opportunities for cost optimization and competitive differentiation.

• Support architecture, consulting, and advisory activities across sales and delivery teams.

• 7+ years of experience designing and delivering Application Services (modernization, migration, support).

• Strong knowledge of application domains: Mainframe, ERP, Custom Applications, Automation Tools.

• In-depth understanding of Application Lifecycle Management (ALM) and related tools.

• Proven expertise in:

  • Cloud platforms, Middleware, BI & Analytics, Mobile App Development

  • ERP/CRM Systems Integration

• Track record of developing value-based, customer-centric solutions.

• Strong consultative selling experience and familiarity with pre-sales lifecycle.

• Recognized subject matter expert with relevant technical certifications (Application, Data, AI).

• Industry experience in BFSI, Retail, Manufacturing, Public Sector, or Telecom.

• Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or related field.

• 10–12 years of experience in technology consulting or solution selling.

• Exposure to emerging technologies like DevSecOps, AI/ML, and Automation.

• Join a globally respected leader in IT infrastructure and innovation.

• Accelerate your career with structured growth and development opportunities.

• Work alongside industry experts on high-impact, global projects.

• Be part of a tech-driven, collaborative environment that encourages innovation.