Business Account Manager – BFSI Sector

Experience Level: 4+ Years
Department: Account Management
Reports To: Vice President
Location: Mumbai / NCR

Looking for a proactive Business Account Manager to lead account relationships with BFSI clients. The role includes renewals, cross-selling, and up-selling technology solutions across AI, Computer Vision, and Cybersecurity portfolios.

• Manage existing BFSI accounts and ensure high client satisfaction.

• Drive renewals, cross-sell, and up-sell across technology product lines.

• Conduct regular client meetings and product consultations.

• Identify account growth opportunities and lead strategic initiatives.

• Deliver demos and support POCs in coordination with technical teams.

• Ensure solution delivery aligns with client needs.

• Monitor account performance and report key metrics to leadership.

• Provide client feedback for continuous product/service improvement.

• Represent offerings at events, conferences, and trade shows.

• Bachelor’s degree in Business, IT, or related field.

• 4+ years of experience in account management within the BFSI or IT services sector.

• Prior experience in renewals and upselling of technical solutions.

• Strong understanding of AI, Computer Vision, and Cybersecurity.

• Proficiency in CRM tools and MS Office (Excel, PowerPoint, Word).

• Exceptional interpersonal and negotiation skills.

• Ability to articulate complex solutions to business users.

• Self-starter with a customer-first mindset.