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General Manager / Resident Manager
General Manager / Resident Manager
Alliance Recruitment Agency
Bangalore Rural, Karnataka, India
Job Views: 113 views
Key Responsibilities1. Strategic & Operational LeadershipLead and oversee day-to-day hotel operations, ensuring smooth coordination across all departments including Front Office, Housekeeping, Food & Beverage, Engineering, and Security.Develop and implement business strategies aligned with brand standards and financial objectives.Establish and monitor KPIs to uphold high service standards and operational efficiency.2. Pre-Opening Experience (Preferred)Manage or support pre-opening activities including infrastructure readiness, licensing, vendor onboarding, and system implementation.Collaborate with architects, designers, contractors, and consultants to ensure timely handover and operational readiness.Prepare pre-opening budgets, staff deployment plans, procurement schedules, and brand-compliant SOPs.3. Government Liaison & ComplianceAct as the primary liaison with local and state authorities to ensure timely approvals, renewals, and statutory compliance.Ensure adherence to all relevant regulations including health, fire, safety, pollution control, excise, and employment standards.Maintain strong relationships with government and regulatory bodies to foster goodwill and compliance.4. Financial OversightDevelop and manage annual operating budgets to maximize profitability and resource utilization.Analyse financial performance, identify gaps, and implement corrective actions.Oversee procurement, vendor management, and inventory controls to optimize value and minimize costs.5. Guest Experience & Brand ManagementMaintain and promote high standards of guest satisfaction and service excellence.Monitor guest feedback and online reputation, implementing effective service recovery measures where necessary.Ensure property compliance with brand standards and audit requirements.6. Human Resource ManagementLead recruitment, induction, and training of staff in alignment with operational requirements and brand expectations.Foster a culture of teamwork, accountability, service excellence, and continuous learning.Oversee performance management systems and ensure employee engagement and retention.Candidate ProfileEssential Qualifications & ExperienceBachelor’s Degree or Diploma in Hotel Management / Hospitality Administration.8–10 years of progressive experience in the hospitality industry, including 3–4 years in a senior leadership role (General Manager, Resident Manager, or Executive Assistant Manager).Proven expertise in regulatory compliance, government liaison, licensing, and statutory approvals.Prior involvement in hotel pre-opening or large-scale hospitality projects (highly preferred).Skills & CompetenciesStrong leadership, organizational, and decision-making skills.Excellent communication, interpersonal, and negotiation abilities.Sound commercial acumen with expertise in budgeting, forecasting, and revenue management.High degree of integrity, professionalism, and cultural sensitivity.Proficiency in hospitality technology systems (PMS, POS, CRM, etc.).Fluency in English is mandatory; knowledge of local/regional languages is an advantage.Compensation & BenefitsA competitive salary package will be offered, aligned with qualifications and experience.
Educational Details: Bachelor degree
State: Karnataka
Postal Code: 560001
Qualifications: Bachelor degree
Created Date: 2025-09-04
End Date: 2025-11-30
Experience: 8 - 10 year
Salary: 100000
Industry:
Openings: 1
Primary Responsibilities :
Job DescriptionJob Title: General Manager / Resident Manager
Department: Hotel Operations
Position Type: Full-Time
Age Requirement: 35 – 50 yearsPosition OverviewWe are seeking an accomplished and resourceful General Manager / Resident Manager to oversee the operations of a premium 100+ room hotel. The ideal candidate will be a seasoned hospitality professional aged between 35 and 50 years, with proven experience in managing upscale hotel properties, preferably with exposure to pre-opening projects.This leadership role requires strategic vision, operational excellence, and strong liaison skills with government authorities and regulatory bodies. The selected candidate will be responsible for ensuring business continuity, guest satisfaction, operational efficiency, and long-term profitability.
Department: Hotel Operations
Position Type: Full-Time
Age Requirement: 35 – 50 yearsPosition OverviewWe are seeking an accomplished and resourceful General Manager / Resident Manager to oversee the operations of a premium 100+ room hotel. The ideal candidate will be a seasoned hospitality professional aged between 35 and 50 years, with proven experience in managing upscale hotel properties, preferably with exposure to pre-opening projects.This leadership role requires strategic vision, operational excellence, and strong liaison skills with government authorities and regulatory bodies. The selected candidate will be responsible for ensuring business continuity, guest satisfaction, operational efficiency, and long-term profitability.
Experience Requirements:
Key Responsibilities1. Strategic & Operational LeadershipLead and oversee day-to-day hotel operations, ensuring smooth coordination across all departments including Front Office, Housekeeping, Food & Beverage, Engineering, and Security.Develop and implement business strategies aligned with brand standards and financial objectives.Establish and monitor KPIs to uphold high service standards and operational efficiency.2. Pre-Opening Experience (Preferred)Manage or support pre-opening activities including infrastructure readiness, licensing, vendor onboarding, and system implementation.Collaborate with architects, designers, contractors, and consultants to ensure timely handover and operational readiness.Prepare pre-opening budgets, staff deployment plans, procurement schedules, and brand-compliant SOPs.3. Government Liaison & ComplianceAct as the primary liaison with local and state authorities to ensure timely approvals, renewals, and statutory compliance.Ensure adherence to all relevant regulations including health, fire, safety, pollution control, excise, and employment standards.Maintain strong relationships with government and regulatory bodies to foster goodwill and compliance.4. Financial OversightDevelop and manage annual operating budgets to maximize profitability and resource utilization.Analyse financial performance, identify gaps, and implement corrective actions.Oversee procurement, vendor management, and inventory controls to optimize value and minimize costs.5. Guest Experience & Brand ManagementMaintain and promote high standards of guest satisfaction and service excellence.Monitor guest feedback and online reputation, implementing effective service recovery measures where necessary.Ensure property compliance with brand standards and audit requirements.6. Human Resource ManagementLead recruitment, induction, and training of staff in alignment with operational requirements and brand expectations.Foster a culture of teamwork, accountability, service excellence, and continuous learning.Oversee performance management systems and ensure employee engagement and retention.Candidate ProfileEssential Qualifications & ExperienceBachelor’s Degree or Diploma in Hotel Management / Hospitality Administration.8–10 years of progressive experience in the hospitality industry, including 3–4 years in a senior leadership role (General Manager, Resident Manager, or Executive Assistant Manager).Proven expertise in regulatory compliance, government liaison, licensing, and statutory approvals.Prior involvement in hotel pre-opening or large-scale hospitality projects (highly preferred).Skills & CompetenciesStrong leadership, organizational, and decision-making skills.Excellent communication, interpersonal, and negotiation abilities.Sound commercial acumen with expertise in budgeting, forecasting, and revenue management.High degree of integrity, professionalism, and cultural sensitivity.Proficiency in hospitality technology systems (PMS, POS, CRM, etc.).Fluency in English is mandatory; knowledge of local/regional languages is an advantage.Compensation & BenefitsA competitive salary package will be offered, aligned with qualifications and experience.
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