Solutions Consultant

Job Title: Solutions Consultant
Job Category: Solutions
Department/Group: Solutions
Position Type: Permanent

• Sales Support:

  • Support the sales cycle with consultative solution selling for customers and prospects.
  • Execute key steps of the sales process: discovery, solutioning, demonstration, POC, RFP, and follow-ups.
  • Collaborate with the sales team to deliver a comprehensive and integrated solution message.

• Customer Engagement:

  • Provide consultation, product capability assessments, and proof-of-concept (POC) to prospective users.
  • Deliver customized live demonstrations tailored to meet customers' business needs.
  • Act as a trusted solution advisor during all stages of client engagement, working closely with sales executives.
  • Establish credibility with C-level executives by effectively articulating the solution’s value.

• Revenue Goals:

  • Contribute towards achieving annual revenue targets for software subscription or licenses.

• Feedback & Transition:

  • Provide valuable feedback from client interactions to product management teams for future improvements.
  • Ensure smooth transition and knowledge transfer to the service team after sales closure.

• Relationship Building:

  • Build and maintain strong customer relationships to identify opportunities for further value creation.
  • Support post-sales activities to ensure customer success and satisfaction.

• Marketing & Partnerships:

  • Participate in marketing events to promote solutions and expand market presence.
  • Conduct partner enablement sessions to enhance the solution ecosystem.

• Entrepreneurial and creative mindset with a strong focus on delivering client value.
• Strong business acumen and problem-solving skills.
• Self-starter with the ability to work independently, manage ambiguity, and prioritize tasks effectively.
• Excellent communication and presentation skills, with the ability to engage audiences at all organizational levels.
• High level of integrity, empathy, and resourcefulness in client and colleague interactions.
• Demonstrated ability to build trust with senior executives and decision-makers.

• Familiarity with performance management systems and advanced analytics.
• Exposure to Artificial Intelligence, Machine Learning, and Behavioral Science is advantageous.
• Experience with alternate data sources such as GST, bank statements, and financials.
• Proficiency in data science and analytics tools is a plus.
• Tech-savvy with a results-driven orientation.

• Bachelor’s degree or higher (or equivalent work experience).
• Minimum 4 years of presales experience in a customer-facing environment, designing business processes or strategies.
• Proven success in selling enterprise solutions with long sales cycles.
• Strong track record in achieving sales targets.
• Excellent executive-level presentation, facilitation, and communication skills.
• Ability to quickly learn new solutions, configure demos, and present effectively to customers.
• Comfortable with extensive travel as required.

• Strong problem-solving abilities (quantitative, conceptual, analytical).
• Structured and logical thinking approach.
• Exceptional analytical capabilities.
• Assertiveness with executive presence.
• Strong customer focus and results-oriented mindset.