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Service Advisor
Greet customers professionally and capture service requirements.
Conduct pre-acceptance inspections and document findings.
Prepare job cards, repair estimates, and track vehicle history.
Coordinate with technicians to ensure prompt issue resolution.
Communicate regularly with customers regarding service status.
Ensure payment collection and proper documentation before vehicle release.
Manage warranty claims and raise approvals as required.
Update WIP, ensure timely delivery, and maintain customer satisfaction.
Educational Details: Bachelor degree
State: Dubai
Postal Code: 000000
Qualifications: Bachelor degree
Created Date: 2025-07-05
End Date: 2025-08-05
Experience: 3 - 5 year
Salary: 1000000000
Industry:
Openings: 1
Primary Responsibilities :
Department: Services
Reports To: Service Manager
To ensure exceptional customer service by understanding client needs, coordinating with the service team, and delivering vehicles on time and in excellent condition.
Experience Requirements:
Greet customers professionally and capture service requirements.
Conduct pre-acceptance inspections and document findings.
Prepare job cards, repair estimates, and track vehicle history.
Coordinate with technicians to ensure prompt issue resolution.
Communicate regularly with customers regarding service status.
Ensure payment collection and proper documentation before vehicle release.
Manage warranty claims and raise approvals as required.
Update WIP, ensure timely delivery, and maintain customer satisfaction.
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