DESIGNATION: Travel Desk OfficerRoles & Responsibilities:Arrange travel for business and vacation customers for domestic & International tour packages,Hotel Bookings, Group Tours, Visa Services, Conference & Events Determine customers’ needs and preferences, such as schedules and costsï‚· Plan and arrange tour packages, getaways, and day tripsï‚· Find flight, train & bus fares and schedule information & Calculate total travel costsï‚· Book reservations for travel, hotels, rental cars, and special events, such as tours and excursionsï‚· Make alternative booking arrangements if changes arise before or during the tripï‚· Designing flexible tour packages to meet the needs of different clientsï‚· Checking tickets and other relevant documents, seat allocations and any special requirementsï‚· Helping with passport and immigration issuesï‚· Helping holidaymakers check-in and settle into their accommodationï‚· Communicating a range of information on itineraries, destinations and cultureï‚· Informing passengers of arrival and departure times at each destination on the itinerary andï‚· Making sure all travel arrangements run according to plan and that accommodation, meals andservice are satisfactoryï‚· Organizing travel to local attractions and transport, such as car hireSkills required:ï‚· 2-5 years Travel industry experienceï‚· Excellent Communication skills: must listen to customers, understand their travel needs, andoffer appropriate travel advice and information.ï‚· Customer-service skills: must be able to respond to customer questions and complaints in afriendly and professional manner.ï‚· Detail oriented: must pay attention to details in order to ensure that the reservations theymake match travelers’ needs. Must make reservations at the correct dates, times, and locationsto meet travelers’ schedules.ï‚· Organizational skills: should have strong organizational skills to handle itineraries for manycustomers at once. Keeping client information in order and ensuring that bills and receipts areprocessed in a timely manner is essential.Please apply here for job !!
Educational Details: Graduate
City: Ahmedabad
Recruiter: Arpit Patel
Qualifications: Graduate
Created Date: 2024-11-30
Experience: year
Salary:
Industry: Travel Industry
Openings: 3